Privacy Policy

Introduction

Welcome to LeadPing, a product by Kiyana Infotech. We are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our service.

Information We Collect

When you use LeadPing, we may collect the following information:

• Account Information: Your name, email address, and WhatsApp number when you register for an account
• Webhook Configuration: URLs and settings you provide for webhook integration
• Usage Data: Information about how you use our service, including API calls and webhook events

How We Use Your Information

We use the collected information to:

• Provide and maintain the LeadPing service
• Process and deliver enquiries to your WhatsApp number
• Send you service-related notifications and updates
• Improve our service and develop new features
• Respond to your support requests and questions

Data Storage and Security

Important: LeadPing is designed with privacy in mind. We do not store the actual enquiry data (form submissions) on our servers. Enquiries are delivered directly to your WhatsApp number in real-time and are not retained in our database.

We implement industry-standard security measures to protect your account information and webhook configurations. However, we only retain the minimum necessary data to operate the service.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our users

Third-Party Services

LeadPing integrates with WhatsApp to deliver notifications. Please review WhatsApp's privacy policy to understand how they handle your data. We are not responsible for the privacy practices of third-party services.

Your Rights

You have the right to:

• Access your personal information
• Update or correct your data
• Request deletion of your account and associated data
• Opt-out of marketing communications

Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookies through your browser settings, but disabling them may affect the functionality of our service.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Kiyana Infotech
Email: info@kiyanainfotech.com
Website: kiyanainfotech.com